Cancellation Policy

Order Cancellation

If you need to cancel your order, please contact us as soon as possible after placing your order.

Orders may be cancelled free of charge within 1 hour of purchase, provided the order has not already been processed or dispatched.

Cancellation requests made more than 1 hour after purchase are not guaranteed, as the order may have already entered processing. If we are able to cancel the order after this period, a 15% restocking and processing fee will be deducted from the refund.

Once an order has been dispatched, it can no longer be cancelled. In this case, you may request a return after receiving the item, subject to our return policy.

This cancellation policy does not limit your rights under applicable consumer laws if an item is faulty, damaged, incorrect, or otherwise fails to meet consumer guarantees.